Shipments are delivered on pallets capable of holding up to 500KG
Both 20KG and 500KG bags are delivered on pallets by a national independent carrier.
Goods are removed from the vehicle using a tail lift at the rear.
A pump truck (4 wheeled metal jack) will be inserted under the goods and wheeled from the delivery vehicle as close to the customer's property as possible. The pump truck can only run on a solid level surface, such as concrete or tarmac and cannot be used on gravel, slopes or grass.
If access allows, the driver will place the goods on the customer's driveway (if they have one). However, only a kerbside delivery can be guaranteed.